BHS Student Help Desk

Students in need of technical assistance should complete the following form. Please note that issues are divided between two categories, hardware issues and software issues. Please indicate any issues/problems that you are experienceing with either or both of these categories.

Student Last Name*

Answer Required

Student First Name*

Answer Required

Student BCSS Email Address*

make sure you are entering your @bufordcityschools.org email address

Answer Required

Student Cell Phone Number

Number Required

Parent/Guardian Cell Phone Number

Number Required

Are you enrolled as a face-to-face, in-person learner or an at-home, digital learner?*

Answer Required

I attend BHS everyday as a face-to-face learner.

I complete my work from home as a digital learner.

Chromebook Model*

Answer Required

Dell 3100

Lenovo 100e

Lenovo N21

Lenovo N22

Lenovo N23

Other:

Please describe your technology concern: *

Answer Required

My device won't charge.

I have a cracked screen.

My keyboard is not working.

I cannot get my Chromebook to login.

I cannot get my Chromebook to connect to the internet.

My Chromebook has a missing key.

I have a software problem.

Other:

If you have a software problem, please describe it below. (Canvas, PowerSchool, Google Drive, USATestPrep, Email, etc.)

Answer Required

Please fix the highlighted areas below before submitting.

BHS Student Help Desk